Support Worker Chelmsford - Adult Residential Bridgemarsh
Salary from GBP16,903 to GBP20,137 pro rata per annum on appointment Permanent, Part-Time (22.5 hours) Contract If successful interviews to be confirmed Our client is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. The adult operations function delivers direct provision of services relating to vulnerable adults and their families. These services are delivered against specifications set by the people commissioning function in line with the County Council's overarching outcomes. This role reports to an operational team manager and is responsible for facilitating and supporting service users to undertake supported self-assessments and reviews to identify needs and outcomes. Also providing assessment of need taking into account current support systems and to identify potential risks, for example in relation to the mental capacity act, continuing health care and safeguarding. Non Line Manager Core Accountabilities
- Understand the needs of your customers and deliver the best possible outcomes through exemplar behaviour in accordance with Essex County Council's values and core organisational behaviours
- Work flexibly and collaboratively across structural boundaries in support of key outcomes
- To contribute to development of organisational capability by taking ownership of your own training and development, including identifying and taking part in training and development activity and responding to feedback on performance
- Thinking creatively, challenging the norms, and constructively challenging those around them (including those more senior) to ensure continuous improvement and commercial astuteness, and inspire the same in colleagues
- Take responsibility for identifying and actioning areas of risk including health and safety and business continuity
- Work as part of project or process teams as required under the new operating model, ensuring excellent cross functional output.
- Facilitate service user choice and empowerment through promoting independence as far as possible, by using knowledge and skills to promote quality of life, through the application of the principles of the personalisation agenda, such as support planning, and validation / risk management board
- Facilitate service users in the development of support plans using a person centred approach. Through using the wide range of tools and options available to support the service user in determining their own outcomes and how they could be met
- To assist in the identification of systems of support with service users and carers to enable them to maintain/improve their quality of life to function as independently as possible
- To liaise with statutory and non-statutory/voluntary agencies to achieve a support plan, as is considered appropriate
- To facilitate the service user in the identification of services within the community and where appropriate the purchasing of services, to meet both their short term and long term needs as identified by them, via the service placement team
- To refer, liaise, consult and work effectively with other professionals in order to identify and meet service user / carers needs e.g. social care staff, Essex equipment service, health care professionals, district councils, housing teams, home improvement agencies and contractors. In integrated teams, to positively contribute to the achievement of joint working practices
- Provide written reports and support plans to represent service user / carer's needs and aspirations and to present ideas and solutions to meet identified needs
- Under supervision prepare sketches, diagrams and specifications with other agencies. Ensure the safe use of equipment and adaptations, evaluate and review its effectiveness and teach service users and carers to safely use equipment, to comply with relevant legislation, policy and guidelines on safe working practices
- To hold a caseload appropriate to post holders expertise and personal development
Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.